IT Management Services
Small businesses—and even large businesses who want to save on their bottom line—often find it’s easier to outsource their IT management solutions to a local company. After all, if you don’t need a full-time IT staff, you shouldn’t have to pay them top dollar for work you could pay much less for if you hired a local IT management team to do only the work you need.
Technology on Tap can do that for you. Our team of technicians are local and can come out to your site within minutes to provide the IT infrastructure support you need when things go wrong. Or, choose remote technical support for a quick solution. Either way, we have you covered.
Our system can:
- Monitor how many tickets each person logs
- Identify products that require more attention
- Identify how long it takes to resolve tickets
- Track ticket status in real time
- And more…
No matter what your business needs, we can help. From the simplest task—like changing your company’s desktop background to reflect your brand image—to creating and maintaining a full network infrastructure, our expert technicians can upgrade and maintain your system so you can go about your work. We support all major network systems.
If you want to see what our IT management services can do for you, contact us today for a consultation.
We provide a full level of IT management.
This system offers several benefits for management by:
Monitoring how many tickets are logged by each person.
Which products may be requiring more attention.
Identify how long it takes to resolve tickets.
Real time tracking of ticket status.